Terms of Service

Last updated: December 30, 2025

1. Acceptance of Terms

By accessing and using DocupAI, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.

2. Description of Service

DocupAI provides document management, invoicing, expense tracking, and accounting services for businesses and professionals. Our service includes:

  • Document upload and processing
  • Invoice creation and management
  • Expense tracking and reporting
  • Client and supplier management
  • VAT calculation and reporting
  • Project and time tracking

3. User Accounts

To use our service, you must create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Providing accurate and complete information

4. Acceptable Use

You agree not to:

  • Use the service for any illegal purpose
  • Upload malicious code or viruses
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the service
  • Use the service to send spam or unsolicited communications
  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights

5. Subscription and Payment

DocupAI offers both free and paid subscription plans. By subscribing to a paid plan:

  • You agree to pay the fees associated with your chosen plan
  • Payments are processed securely through our payment providers
  • Subscriptions automatically renew unless cancelled
  • Refunds are subject to our refund policy
  • We reserve the right to change pricing with 30 days notice

6. Data Ownership and Usage

You retain all rights to the data you upload to DocupAI. By using our service:

  • You grant us permission to process your data to provide the service
  • You are responsible for the accuracy of your data
  • You must have the right to upload and process all data you submit
  • We will not share your data except as described in our Privacy Policy

7. Intellectual Property

The DocupAI service, including its software, design, and content, is protected by intellectual property laws. You may not:

  • Copy, modify, or distribute our software
  • Reverse engineer or decompile our code
  • Remove any copyright or proprietary notices
  • Use our trademarks without permission

8. Service Availability

We strive to provide reliable service, but we do not guarantee:

  • Uninterrupted or error-free service
  • That the service will meet all your requirements
  • That all data will be preserved indefinitely

We may perform maintenance that temporarily interrupts service. We will provide notice when possible.

9. Limitation of Liability

To the maximum extent permitted by law, DocupAI shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages resulting from unauthorized access to your account
  • Damages exceeding the amount you paid in the last 12 months

10. Indemnification

You agree to indemnify and hold DocupAI harmless from any claims, damages, or expenses arising from:

  • Your use of the service
  • Your violation of these terms
  • Your violation of any rights of another party
  • Your data or content

11. Termination

We may terminate or suspend your account if:

  • You violate these terms
  • You fail to pay required fees
  • We are required to do so by law
  • We discontinue the service

You may cancel your account at any time through your account settings. Upon termination, you will have 30 days to export your data before it is deleted.

12. Data Backup and Security

While we implement security measures and perform regular backups, you are responsible for:

  • Maintaining your own backups of critical data
  • Ensuring the security of your account credentials
  • Regularly exporting important data

13. Modifications to Terms

We may modify these terms at any time. We will notify you of significant changes via email or through the service. Continued use of the service after changes constitutes acceptance of the new terms.

14. Governing Law

These terms are governed by the laws of Luxemburg and the European Union. Any disputes shall be resolved in the courts of Luxemburg.

15. Contact Information

If you have questions about these terms, please contact us at:

Email: privacy@docupbiz.com

Address: Fifteenpeas IT sarl, route d'Eselborn, 2A l-9706 Clervaux, Luxembourg

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